Skip to main content

Marketing

Marketing

1 author196 articles
Toast Spring 2026 Release: Everything You Need to KnowDrive growth, improve operations, and simplify your finances with our latest release.
Enable and Manage Guest FeedbackHow do I configure, use, and manage guest feedback with the new Guest Feedback functionality?
Get Started With the Offers DashboardWith Toast’s Offers Dashboard, create, track & manage, and share offers with your guests.
Get Started With Toast AdvertisingLearn how to run ads on channels such as Google, Facebook and Instagram with Toast Advertising.
Toast Advertising FAQLearn more about Toast Advertising with these frequently asked questions. 
Guest Data Overview
Outages and Disruptions: SMS Messaging
Outages and Disruptions: Toast Loyalty and Gift Cards
Get Started With Brand HubCreate a distinct brand identity for your location or location group with Brand Hub.
Incorrect Address Listed On Toast Website but Correct for Online Ordering
Remove Social Media Accounts from Toast Marketing
Toast's Marketing Success Managers
Guest Insights OverviewSee key guest trends like repeat visits, average check size, and retention rate—all in one place with Guest Insights.
Create Marketing Materials for Your Restaurant
Optimize Your Gift Cards & Rewards Program With Special FeaturesReach out to Customer Care to have the following gift card and loyalty features enabled (or disabled).
Enable or Disable Guest Feedback on Digital Receipts
Get Started With Gift Card and Loyalty Partner IntegrationsLearn how to request gift card and loyalty partner integrations or disable current gift card or loyalty partner integrations in use.
Get Help with Gift Card Error: Cart Total Cannot Exceed $500
Toast Marketing and Management Groups
Get Help with Gift Card Error: Issue Processing Your Purchase
Get Help with Gift Card Error: Prohibited Language
Get Help With Gift Card Error: Error Loading Card Data
Get Help With Gift Card Error: Could Not Be Verified
Get Help With Gift Card Error: Service Unavailable
Toast Generative AI Tools: Responsible Usage for CustomersLearn best practices and guidelines for generative artificial intelligence. 
Get Help With Permissions Error: View-Only Permissions

Gift Cards

Gift Cards

Find Gift Card Balance Using the Imported Gift Card Number
Get Help with Gift Card Error: Gift Card Cannot Be Found
Get Help with Gift Card Error: Gift Cards Not Set Up
Get Help with Gift Card Error: This Is A Live Card
Get Help with Gift Card Error: Inactivated Card
Discount A Gift Card
Get Started With Toast Gift CardsLearn how to successfully set up your Toast Gift Card module and start selling gift cards.
Gift Cards for Canada, Ireland, and the U.K.Learn how to complete transactions for physical and eGift cards for Canada, Ireland, and the U.K. 
Manage Toast Gift Card SalesSell a physical gift card from your POS or an eGift Card from a direct link or Toast Online Ordering page.
Redeem a Toast Gift Card for Online Orders & Toast LocalLearn how a Toast gift card or e-gift card can be redeemed when ordering online and on Toast Local.
Troubleshoot "Card not valid at this restaurant" Gift Card Error
Gift Card Liability Without the Toast Gift Card ModuleLearn how to manage gift card liability when your Toast Gift Card module is deactivated.
Physical Gift Card CompatibilityToast hardware can support swiping some -- but not all -- physical gift cards. Learn which gift cards are supported with Toast.
Adjust Your Toast Gift Card Purchase Limit
Sell Toast Gift Cards Over $500
Gift Card FAQFind answers to frequently asked questions about Toast Gift Cards.
Check or Adjust a Gift Card BalanceLearn how to check or adjust the balance of a guest's existing gift/reward card.
Get Help With Third-Party Gift Card Transaction Errors
Use Toast Gift Cards at Multiple LocationsLearn how to share gift cards among multiple locations.
Set up Tipping for Gift Cards
Adjust or Refund Gift Card Balance
Cash Out a Gift Card's Remaining BalanceGift Card Cash Out is a feature that allows gift cards to be properly cashed out issuing the balance in cash to a guest when the balance fal
Transfer a Gift Card Balance
Load Gift Cards in Bulk
Reactivate a Deactivated Gift Card
How can I add money to a gift card for a giveaway?
Adjust Your Settings to Print Gift Card Activation Receipts
Loyalty Points on Gift Card Purchases
How do I process a complimentary gift card?
Troubleshoot Apple Wallet for Toast Gift Cards
Move Funds From Lost Gift Card to New Gift Card
Get Help with Gift Card Error: Decrypting Cards Not Allowed
I'm Having Trouble Selling A Gift Card. What Should I Do?
Troubleshoot Gift Cards With No Balance
Email Marketing FAQGet answers to frequently asked questions about Toast's Email Marketing.

Loyalty

Loyalty

Get Help with Loyalty Error: No Permission to Edit Rewards
Toast Loyalty Usage With a Guest-Facing DisplayLearn how to sign up for a loyalty program, and check in to a loyalty account, on the guest-facing display (GFD).
Import Guest Loyalty InformationYou can transfer your existing loyalty program's data and point balances into Toast, so your guests can continue to redeem their rewards.
Toast Loyalty and ChowNow Integration Functionality
Link a Credit Card or Debit Card To a Loyalty AccountLearn how a guest can link a credit or debit card to their loyalty account and earn or redeem points with a quick swipe.
Loyalty Lookup and Redemption WorkflowsThere is a new workflow for the loyalty program that allows you to adjust how your staff looks up guest rewards accounts.
Toast Loyalty Product AvailabilityCheck out this article and learn where and how your guests can enroll, earn, and redeem their loyalty points for your program.
Enroll Guests in Toast LoyaltyLearn how your guests can sign up for your Toast Loyalty program.
Toast Loyalty FAQFrequently asked questions about Toast Loyalty.
Get Started With Toast LoyaltyToast Loyalty allows you to build brand awareness and incentivize guests for their patronage. This article will show you how to set up your
Toast’s Virginia Consumer Data Protection Act Compliance EffortsIn certain instances, Toast will be able to assist customers with various aspects of their Virginia Consumer Data Protection Act (VCDPA) com
How do I turn Loyalty off?
Can I create a QR code for Toast Loyalty sign-up?
Missing Toast Loyalty Account
How do I look up my customer's Toast Loyalty rewards balance?
Sign In/Redeem Rewards With a Guest-Facing Display (Loyalty API)