Independent Prep Station Overview
By default, items mapped to multiple prep stations will all fulfill (or bump) from all prep stations at the same time. However, when a menu item contains ingredients that are prepared at different prep stations, each prep station may want to fulfil its portion of the item without fulfilling (bumping) ingredients that are prepared at another prep station.
This can be accomplished by enabling independent prep station fulfillment in Toast Web.
Independent prep station fulfillment applies only if you use KDS devices set up as prep stations (not expediter screens) and the item is routed to two or more prep stations. If you use a single KDS, kitchen printers only, or only expediter screens, this setting has no effect. To configure it:
In Toast Web, navigate to Kitchen > Printers, tickets, & KDS devices > Kitchen.
Scroll down to the Ticket Screens section and find the Fulfillment method setting. Select Fulfill at each station independently.
For the Other Stations, you can select For each ticket, list other stations working on that ticket if desired.
Save and publish your changes.
When an item is being prepared at independent prep stations (in this example, Cold and Fry stations), it will be visible on each screen as shown below:
The ring/bell notification will sound once the item is fulfilled, and the item on the expo screen will turn green once all prep stations have fulfilled their portion of the ticket.
Notes:
The prep stations must be assigned as prep stations in Device Setup, or the independent prep station will not show the green checkmark.
Expediter screens always fulfill the whole ticket. To fulfill items independently, set each KDS device as a prep station (Kitchen Expediter set to No).