What to Expect After Your Menu Review

Menu Review Follow-up Email

After your menu review is complete, you'll receive a detailed follow-up email from your Menu Onboarding Consultant. This can include

Notes outlining any discussion and next steps
Action items for you and Toast
Helpful links catered to your restaurant’s specific needs

Additional Menu Reviews

Occasionally, a second menu review is scheduled by either your Menu Onboarding Consultant or your POS Onboarding Consultant. These can be scheduled during the first menu review, or later on in the onboarding process. These follow-ups will be sent to you as a calendar invite for you to accept.

Check your spam folder! Sometimes Toast correspondence can find its way into your inbox as spam. Make sure you are not missing any important messages by reviewing and updating any emails marked as spam in your inbox.

Best Practices for After Your Menu Review

It is common for restaurants to make adjustments to their menu after the menu review. Although your Menu Onboarding Consultant will have already inputted your menu into Toast Web and provided you with a high-level overview of the menu tool, most restaurants will still have updates that need to be made. After your menu review, we typically hand the responsibility of the menu over to you.

Being able to confidently make menu updates in Toast Web is crucial when it comes to managing and maintaining your menu over time.

Below are the most common updates that restaurants make to their menu after their menu review but before they are live on Toast (using Toast to process credit card payments). This information may need to be relayed to your Menu Onboarding Consultant or completed directly by you in Toast Web.

Pricing adjustments
Menu item adjustments (names of items, item descriptions for Online Ordering and digital menus, reorganizing menu items, etc.)
Adding new menu items or menus. Any items you want included in your menu review must be submitted to the Toast team at least four days prior to your menu review date.
Adding new modifiers. The most common modifiers that need to be added after your menu review are ingredient list modifiers (add ons, things to be removed, etc) or kitchen/server notes (Don’t make, See server, etc).
Adding menu ‘frameworks’. For example, this might include a bar menu that will not be fully completed until your go-live date, or might need to be updated by your staff the day of go-live. Toast has ‘skeletons’ of menus that can be copied into your Toast Web back-end to provide the structure for menus that need to be built on-the-fly.
Adding niche menu items. Don’t forget those niche menu items that may not be presented to guests, but staff may need (for example, a 2 oz side of dressing, an extra pita, or a complimentary extra set of utensils for packaging). These can live in their own ‘extras’ menu group only for the POS to see.
- Note: For online orders, see Configure Packaging Preferences for Takeout and Delivery to set your packaging offerings for guests.

Did you know you can preview your restaurant’s menu on your Toast POS? This can be done while using your Toast POS device in test mode or while using an emulator. See this section for more details.

Time spent previewing, familiarizing, and updating a menu prior to your go-live date with Toast can will ensure a smoother go-live experience for your guests and staff.

Menu Resources

Below are some lists of the important information needed for after your menu review. You can always search Toast Central for specific questions or topics that pertain to your restaurant.