Question
How do I schedule my Toast upgrade?
Answer
Since different restaurants have different schedules, Toast allows you to schedule your upgrade when it's convenient for you. Generally, there will be a week-long period during which you can plan for your upgrade. If you choose to not schedule your upgrade or forget, your Toast tablets will be automatically upgraded at the end of the upgrade period.
You'll be notified of an upcoming upgrade in one of two ways:
If you're on the Release Notes contact list for your restaurant (Toast account > Notifications & alerts > Contact settings), you'll get an email with a link to schedule your upgrade.
If there's an upgrade available, you'll see an alert at the top of the homepage when you log in Toast Web.
To complete the process:
Select the schedule your upgrade link on your Release Notes email or your Toast Web alert.
Select a date and time for your upgrade.
Select Save.
Once you've saved your changes, there's nothing else to do until the time of the update. At that point, Toast will automatically push the upgrade application to your tablets. For security reasons, you'll still need to select the upgrade button on the screen that pops up on each tablet.
Note: Updates should take up to 30 minutes to complete.