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Toast Payroll: Configure Open Enrollment Notifications

Written by Agent Support Bot

Question

How can I remind employees to enroll into benefits during open enrollment?

Answer

The Nudge feature allows employers to easily remind benefit-eligible employees that they still need to enroll into benefits.

  1. Navigate to Benefits. The Pending Enrollments tab of the Benefits Dashboard displays a list of current benefit-eligible employees who have not yet made their elections in Toast Payroll.

  2. Select the Nudge

    Blue clock icon - Nudge feature

    icon next to the employee's name to remind an individual employee that they still need to enroll into benefits. Using the Nudge All (Filtered) button will in the current list.

Pending Enrollments tab of the Benefits dashboard with the Nudge All icon, individual Nudge icon, and the Days Since Notified column highlighted
  1. A pop-up will give you the option to send an email to the employee, as well as a to-do notification to the employee and/or their manager. If you include the manager, it will be sent to the manager that the employee directly reports to in Toast Payroll. The text in the notification is generic, but you may tailor this as needed by selecting the yellow Edit button in the bottom-left corner. Otherwise, press Send to deliver the notification.

Sample employee nudge with the Edit and Send buttons highlighted
  1. On the Pending Enrollments page, there is an option to send a nudge notification to multiple employees at once. First, use the filters at the top to locate the desired employees and then select the Nudge All (Filtered) button. Just like above, you may send an email notification to the employee or a to-do notification to the employee and/or manager. Press Edit to modify the body of the message or Send to deliver the message.

Pending Enrollments page with the filters and Nudge All (Filtered) button highlighted
  1. Once an employee is nudged, a number value will display in the Days Since Notified column. This column represents the number of days since the last time an employee was nudged. If the employee has never been nudged, no value will be displayed. Once an employee is nudged, select that number and you may view the historical record of who sent the nudge, who received it, and the date this took place.

Nudge history pop-up. Visible when the Days Since Notified number is selected


​This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Please contact an attorney or other professional for advice.

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