Question
How do I switch the employee email that catering leads are sent to?
Answer
Based on the order type, employees can be notified when a new lead comes in. This configuration is set when you create the order type.
In Toast Web, navigate to Catering & events > Settings.
Select the pencil icon next to your desired Order type.
Scroll down to the Notifications section.
You'll see When a new lead comes in, send an email to... Select the X next to an existing name to remove them from the email list, or select + Add to add a new employee or non-employee email to the lead notification list.
Save your changes.
To learn how to create a new order type follow the directions in this Toast Central article, Get Started With Toast Catering & Events.