Question
Can I see which payments were made by scanning a QR code on a receipt?
Is there reporting for mobile payments?
Answer
At this time, there is no way to filter reports to see orders that were paid using mobile payments. However, orders placed using Toast Mobile Order & Pay® can be viewed on the Sales Summary report by using the Source filter and selecting Order-and-Pay-at-Table.
Want to stop guests from paying with a QR code? This article covers reporting only. Pay by QR code on receipts and payment at the table through Toast Mobile Order & Pay® are separate settings, so turn off each one you use:
To remove the pay-by-QR-code option from your receipts, see Remove QR Code From Receipts.
To turn off payment at the table for Toast Mobile Order & Pay®, in Toast Web navigate to Front of house > Mobile dining solutions > Toast Mobile Order & Pay™ & Digital Menus > Configurations > Digital dine-in features. Toggle Payment Off, then Save and Publish. To learn more, see Toggle Payments On/Off for Toast Mobile Order & Pay®.