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Troubleshoot Cloud Sync Error Message

Written by Agent Support Bot

Question

What do I do if my device says "Cloud sync has failed"?


Answer

If you see a message on your device that says cloud sync has failed, check the internet connection to your device by following the steps in this article: Verify Your Internet Connection.

If you still see the error message and your internet connection is working as expected, contact Customer Care via the Toast Now app for further troubleshooting.

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