Hardware
Hardware
By Agent1 author352 articles
- What To Do After a Power OutageLearn what to do after your restaurant has experienced a power outage.
- Adjust the Time Zone on Your DeviceLearn how to adjust the time zone on your device.
- Device Hub OverviewAccess and navigate to Device Hub in Toast Web to manage device status, enable and view connections, and troubleshoot.
- Can I hide the browser on my POS device?
- Device Licensing FAQFrequently asked questions on Device licensing.
- Dimensions of Toast HardwareThis guide can help you plan out where your Toast equipment will go or if it will fit into a certain space in your restaurant.
- Non-Supported Hardware Devices
- Toast Hardware HubLearn to manage your Toast hardware by selecting an image below for our latest support articles and resources.
- Get a New RMA Label
- Find the Serial Number on Your Toast DeviceLearn where to locate the serial number on your Toast hardware in order to identify your device.
- Return Unused Hardware
- Identify Your Toast HardwareUse this glossary to identify what hardware you're using in your restaurant setup, and to access FAQ and troubleshooting resources.
- What’s the warranty on my Toast device?
- Recycle Your Toast Hardware
Networking Equipment
Networking Equipment
- Single Terminal Has No Network ConnectionTroubleshoot a single terminal with no network connection by tracing the cable path to restore one offline Toast device.
- Toast Device & Network Security FAQUse this resource to determine what changes need to be made to your Toast devices or second network to maintain the safety and security of y
- Vertex Caller ID Installation GuideFollow the steps in this article to install your Vertex Caller ID device and setup on the Toast POS.
- Toast Networking GlossaryLearn the commonly used terms for Toast Networking.
- BBPOS Card Reader Firmware Updates
- Get Help With Self-Managed NetworkLearn what Toast can and can't do when troubleshooting a self-managed network.
- Get Help With Multiple Devices Not Connecting to Network
- Use Toast for Off-Site OperationsLooking to use your handhelds outside of your restaurant? Learn networking and payment solutions for using Toast devices offsite.
- Troubleshoot Cloud Sync Error Message
- Troubleshoot Internet Connection Issues on Toast DevicesDiagnose and fix internet connection problems on Toast devices—hardwired or wireless—including router checks, Wi-Fi credentials, and offline
- Network Connection Requirements for Toast DevicesUse this resource to determine what kind of network connection you will need to make sure your Toast device is operational.
- Forget a Network on a Toast DeviceIf your device attempts to connect to a non-approved Wi-Fi network, use the following steps to "forget" or erase the device's memory of a pa
- Networking & Devices Site Readiness GuideEnsure that your site is ready for Toast to arrive for install day by following this checklist.
- Set Up Your Toast NetworkUse this guide to set up your network and ensure your Toast devices connect reliably for fast, stable service.
- Set Up a VPN
- Get Started With Caller IDLearn how to enable and use the Caller ID feature.
- How do I retrieve the device ID from within the Toast app?
- Toast Network Differences
- Troubleshoot Internet or Network Connection IssuesLearn what steps to take if your device mentions "No internet connection" or "No network connection".
- Toast Network Requirements OverviewToast network setup guidelines for Self-Managed Network (SMN) or Third-Party Service Provider (TPSP) environments to ensure optimal POS perf
Point of Sale & Kitchen Equipment
Point of Sale & Kitchen Equipment
- Restart Your Device to Improve PerformanceThis article explains how to restart your device to improve performance.
- Replace Your Elo V1 Hardware: Toast Flex SetupUse these resources to set up your new Toast Flex with its guest-facing display and card reader.
- Install the Chinese Pinyin Keyboard on Your Toast DevicesLearn how to install the Chinese Pinyin keyboard on your Toast Flex and Toast Go® 2 or 3.
- Troubleshoot REF Code 105-1 and 105-2 Device ErrorsThis guide explains how to perform the firmware update required to fix the “REF Code 105-1” or "REF Code 105-2" errors.
- Clean Your Toast DevicesRestaurants can get a bit messy, and many people may be touching and using your Toast devices. Learn more about the best ways to clean your
- Disable Wi-Fi on Hardwired Devices
- Upgrade Old Generation Hardware to Flex 3 Terminal and Printing HubUse this hardware upgrade decision tree to identify the correct Toast equipment replacement for Flex 14 (Old Gen) and TP200 setups.
- Compatible USB Hubs for Supported Hardware
- Compatible HDMI Adapters for Flex 3 Hardware
- Troubleshoot Kiosk Not Sending Orders to Kitchen
- Screen Savers for Toast Terminals and Handhelds
- Set Up a Replacement Device by Copying Settings
- Reuse Approved Hardware Devices at a New LocationLearn how to reuse approved hardware devices.
- Get Help With the Toast App on the POSLearn about troubleshooting steps for the unlikely event that you experience issues with the Toast app, such as the "Unfortunately, Toast PO
- Create Device GroupsLearn how to create device groups to limit the information/data tablets receive in order to speed up service.
- Protect Your Devices With Antimicrobial Screen ProtectorsLearn more about how our Antimicrobial Screen Protectors are helping restaurants keep devices clean.
- Error Screens on Your Kiosk, Toast Go® Handheld, or TerminalLearn about the different types of error screens you can troubleshoot yourself, and what Customer Care will need to help you with.
- Adjust the Font Size on Your POS Device
- How do I get a device out of fastboot mode?
- How to Report and Replace Lost, Stolen, or Tampered With Devices
- Translated Interfaces: What Toast Merchants Need to Know
- Food Runner Fulfillment on KDSFood Runner Fulfillment on KDS allows everyone to keep track of the status for each item on a ticket without having to close out the entire
- What is Device Licensing?
- Replace Faulty Hardware (RMA)Review this article for instructions and guidelines for replacing broken or damaged hardware.
- Replacement Hardware Sent to the Incorrect Location
- TP300 Printing Hub Adapter for Flex 14 FAQFrequently asked questions about the TP300 Printing Hub Adapter for Flex 14, covering setup, features, compatibility, and troubleshooting.
- Get Started With the TP300 Printing Hub AdapterHow to set up the TP300 Printing Hub Adapter to connect a Flex 14 terminal to the Printing Hub for power, Ethernet, printing, and USB hub ac