Hardware
Hardware
By Agent1 author344 articles
What To Do After a Power OutageLearn what to do after your restaurant has experienced a power outage.
Device Hub OverviewAccess and navigate to Device Hub in Toast Web to manage device status, enable and view connections, and troubleshoot.
Can I hide the browser on my POS device?
Device Licensing FAQFrequently asked questions on Device licensing.
Dimensions of Toast HardwareThis guide can help you plan out where your Toast equipment will go or if it will fit into a certain space in your restaurant.
Non-Supported Hardware Devices
Toast Hardware HubLearn to manage your Toast hardware by selecting an image below for our latest support articles and resources.
Get a New RMA Label
Find the Serial Number on Your Toast DeviceLearn where to locate the serial number on your Toast hardware in order to identify your device.
Troubleshoot Printer Error Message on Your POS
Return Unused Hardware
Identify Your Toast HardwareUse this glossary to identify what hardware you're using in your restaurant setup, and to access FAQ and troubleshooting resources.
What’s the warranty on my Toast device?
Adjust the Time Zone on Your Device
Recycle Your Toast Hardware
Networking Equipment
Networking Equipment
Toast Device & Network Security FAQUse this resource to determine what changes need to be made to your Toast devices or second network to maintain the safety and security of y
Vertex Caller ID Installation GuideFollow the steps in this article to install your Vertex Caller ID device and setup on the Toast POS.
Toast Networking GlossaryLearn the commonly used terms for Toast Networking.
BBPOS Card Reader Firmware Updates
Get Help With Self-Managed NetworkLearn what Toast can and can't do when troubleshooting a self-managed network.
Get Help With Multiple Devices Not Connecting to Network
Use Toast for Off-Site OperationsLooking to use your handhelds outside of your restaurant? Learn networking and payment solutions for using Toast devices offsite.
Troubleshoot Cloud Sync Error Message
Verify Your Internet ConnectionLearn how to verify your device's internet connection.
Network Connection Requirements for Toast DevicesUse this resource to determine what kind of network connection you will need to make sure your Toast device is operational.
Forget a Network on a Toast DeviceIf your device attempts to connect to a non-approved Wi-Fi network, use the following steps to "forget" or erase the device's memory of a pa
Networking & Devices Site Readiness GuideEnsure that your site is ready for Toast to arrive for install day by following this checklist.
Set Up Your Toast NetworkUse this guide to set up your network and ensure your Toast devices connect reliably for fast, stable service.
Set Up a VPN
Get Started With Caller IDLearn how to enable and use the Caller ID feature.
How do I retrieve the device ID from within the Toast app?
Toast Network Differences
Outages and Disruptions: Troubleshoot Internet or Network Connection IssuesLearn what steps to take if your device mentions "No internet connection" or "No network connection".
Toast Network Requirements OverviewToast network setup guidelines for Self-Managed Network (SMN) or Third-Party Service Provider (TPSP) environments to ensure optimal POS perf
Point of Sale & Kitchen Equipment
Point of Sale & Kitchen Equipment
Replace Your Elo V1 Hardware: Toast Flex SetupUse these resources to set up your new Toast Flex with its guest-facing display and card reader.
Install the Chinese Pinyin Keyboard on Your Toast DevicesLearn how to install the Chinese Pinyin keyboard on your Toast Flex and Toast Go® 2.
Troubleshoot REF Code 105-1 and 105-2 Device ErrorsThis guide explains how to perform the firmware update required to fix the “REF Code 105-1” or "REF Code 105-2" errors.
Replacement Shop Replace Faulty HardwareThe Replacement Shop allows you to troubleshoot your own device, check its eligibility for a replacement (RMA) and submit a request for the
Clean Your Toast DevicesRestaurants can get a bit messy, and many people may be touching and using your Toast devices. Learn more about the best ways to clean your
Disable Wi-Fi on Hardwired Devices
Upgrade Old Generation Hardware to Flex 3 Terminal and Printing HubUse this hardware upgrade decision tree to identify the correct Toast equipment replacement for Flex 14 (Old Gen) and TP200 setups.
Compatible USB Hubs for Supported Hardware
Compatible HDMI Adapters for Flex 3 Hardware
Troubleshoot Kiosk Not Sending Orders to Kitchen
Screen Savers for Toast Terminals and Handhelds
Set Up a Replacement Device by Copying Settings
Reuse Approved Hardware Devices at a New LocationLearn how to reuse approved hardware devices.
Get Help With the Toast App on the POSLearn about troubleshooting steps for the unlikely event that you experience issues with the Toast app, such as the "Unfortunately, Toast PO
Restart Your Device to Improve Performance
Create Device GroupsLearn how to create device groups to limit the information/data tablets receive in order to speed up service.
Protect Your Devices With Antimicrobial Screen ProtectorsLearn more about how our Antimicrobial Screen Protectors are helping restaurants keep devices clean.
Error Screens on Your Kiosk, Toast Go® Handheld, or TerminalLearn about the different types of error screens you can troubleshoot yourself, and what Customer Care will need to help you with.
Adjust the Font Size on Your POS Device
How do I get a device out of fastboot mode?
How to Report and Replace Lost, Stolen, or Tampered With Devices
Translated Interfaces: What Toast Merchants Need to Know
Food Runner Fulfillment on KDSFood Runner Fulfillment on KDS allows everyone to keep track of the status for each item on a ticket without having to close out the entire
What is Device Licensing?
Replace Faulty Hardware (RMA)Review this article for instructions and guidelines for replacing broken or damaged hardware.
Replacement Hardware Sent to the Incorrect Location