1-2-1 Lessons
Notice Required: Provide at least 48 hours' notice if your child will miss a lesson.
How to Notify:
Include your child's name, scheduled lesson time, and reason.
Rescheduling:
We'll work to find an alternative time based on the teacher's availability.
Rescheduled lessons should ideally occur within the same billing cycle.
Limitations:
Frequent rescheduling may not always be possible.
Group Lessons
No Rescheduling: Group lessons cannot be rescheduled due to fixed schedules and group coordination.
Attendance Importance: Consistent attendance benefits all group members.
Notifying Us
Events that may cause absences:
Strike Days
School Trips
Inset Days
School Events (e.g., sports days, transition days)
Illness
How to Notify:
Email support@totallyradmusic.co.uk with event details and how it affects your child's lessons.
Provide at least 48 hours' notice whenever possible.