We understand that absences happen. For any and all absences we require notice directly from the bill payer.

If you're on any of our 1-2-1 services then just give us 48 hours’ notice and we’ll reschedule the lesson for you no problem.

Group lessons are not subject to rescheduling and if we are not given 48 hours notice then you will still be charged.

The bill payer is responsible for informing us of any events that will result in missed lessons. Possible example scenarios below: