A subscription is a product that renews automatically unless it is cancelled by the user. If you got charged for a subscription, and you don't need it, please, follow the next steps, depending on where you purchased your subscription.
App (Apple Store): Subscriptions purchased within the app are managed by the App Store, so requests must be directed to them. Typically, refunds are accepted when requested within 48 hours of purchase. However, it's advisable to confirm with them.
Website (MultiPass, Photopass): Please email support@touchpix.com. The responsible team will verify your account and respond as soon as possible (average response time 1 day). In the email, please provide your email address for the Touchpix website, the billing date, and the receipt you received. Digital products are not eligible for a refund as our General Terms and Conditions.