The subscriptions purchased within the app (Apple Store subscriptions) are not linked to your website account, so they won't show on Touchpix.com. Similarly, purchases made on the website are not linked to your Apple ID. And they don't need to be linked. This separation ensures that users can manage their subscriptions independently on either the app or website, providing flexibility for those who may prefer a particular platform for their features or ease of use.
When you purchase on the website, it is linked with your touchpix.com account. So, you can use any device, iOS with any Apple ID or Android (as long as it is a compatible device). Additionally, website-based subscriptions allow users to activate up to 4 events simultaneously, making it an ideal option for managing multiple setups efficiently.
Currently, it is not possible to purchase a subscription directly through the Touchpix Android app. If your app is in demo mode, or you wish to subscribe, visit the Touchpix website at touchpix.com/photo-booth-shop to purchase your desired plan.
Subscriptions purchased directly in the app (App Store), are linked to your Apple ID. You need to use devices with the same Apple ID. To check the subscription, go to the app Settings > tap on your name/photo at the top > Subscription > Touchpix. For businesses or frequent multi-device users, consider setting up a dedicated business Apple ID to streamline usage. Alternatively, opting for a website subscription bypasses Apple ID restrictions and is more practical when using different devices.