The relevance of closing events
As a software based on events, these represent a unique set-up, customization, and purpose. As seen previously in the article about event status, one of them is "Closed". We know so far that events are created by default on "Test" mode, and can be activated with a subscription. However, when the event is finished, it is important to close them properly once no further actions are required.
All subscriptions have their own event limit, the maximum amount of simultaneously active events on the website permitted. Learn more about this event limit below:
The difference between closing and exiting
Touchpix allows the option to exit an event without mandatorily closing it, so you can access various events to test them without passing through the difficult process of exiting by reinstallation. It is important to know what each of these options mean and how do they affect the event.
Closing event
This is a definitive action. Closing an event, means that you cannot interact with it any longer. The status is marked by the website, and your event manager list defines what is the status of the event.
Since subscriptions have a limit of simultaneously activated events, it is important to close the events once everything is done. Follow the next steps to ensure a proper event closing.
In your Touchpix app, tap the settings menu, in the top left corner.
Tap on "close event", and scan the event QR code to close.
You will be redirected to a closing screen without a few options, make sure to enable "close the event after exit".
(Optional) Review other possible options, such as "upload analytics", manage your queue in "manage uploads", delete photo and videos from device to free up storage by enabling this option or complete uploads to Google Drive and/or Dropbox.
When the option "close the event after exit" is enabled, the button at the bottom will show "exit and close the event". After tapping on it, the event will be fully closed.
Keynotes about closing an event
This action is definitive, so be mindful to close it once you are sure to do so.
A closed event cannot be manipulated once it's fully closed.
Galleries on closed events are still live until the event is expired.
Analytics can still be accessed on a closed event.
Exit event
This option is designed to exit an event from your device, and go back to the landing screen. Useful to navigate between events and test them prior to the event itself, has its advantages, but it is important to know what happens when doing this and some things to keep in mind.
In your Touchpix app, tap the settings menu, in the top left corner.
Tap on "close event", and scan the event QR code to close.
You will be redirected to a closing screen without a few options, make sure to disable "close the event after exit".
When the option "close the event after exit" is disabled, the button at the bottom will show "exit the event". After tapping on it, the event will still be open, and you will go back to the landing screen.
Keynotes about exiting an event
When exiting an event, the event is not closed, meaning that the status on the web will not change, and it will still count for the event limit.
Exiting an event fully erases the in-app gallery of an event, but all the media taken in that event can still be accessed in the device's local storage.
When there is an active event in a device, and the QR no longer shows, or it does not work, the solution to exit that event in reinstalling the app