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Connect your Hosthub account to Tourmie

Kiriaki avatar
Written by Kiriaki
Updated over a week ago

Tourmie connects with Hosthub’s software to help you enhance your guest experience.


Connect your Hosthub account to Tourmie

To connect your Hosthub account to Tourmie, you need to create your API key. To do so:

  • Log into your Hosthub account.

  • Go to Settings and then, to the API keys field.

  • Click Create new API key to create your API key.

  • Add a Nickname for your API key (e.g. “TourmieKey“) and click Save.

  • Copy your API key.

Then, go back to your Tourmie account.

  • From the menu, click Integrations.

  • Find Hosthub and click Connect.

  • Enter the API Key you just copied from your Hosthub account and click Create connection.

After connecting your Hosthub account to Tourmie, click Manage to import or associate your listings.


Ιmport your listings from Hosthub

To automatically import your Hosthub listings to Tourmie:

  • From the Properties tab, click the import icon.

  • Select the listings you want to import to Tourmie and click Import properties.

  • Click Update.


Associate your Hosthub & Tourmie listings

To associate your Hosthub listings with your Tourmie ones:

  • From the Properties tab, click the add icon.

  • Select your Hosthub listings and map them with your corresponding listings on Tourmie.

  • Click Update.

After connecting your Hosthub account to Tourmie and importing or associating your listings, all your new bookings will start being imported to Tourmie on the Bookings page.


Using Tourmie’s Guest Guide & Online Check-in in Hosthub’s Automated Messages

Once you’ve connected your Tourmie account with Hosthub, you can automatically send your guests:

  • Their Personalized Guest Guide, with information about their stay, local recommendations, and available services. 💡 What is a personalized guest guide?

  • The Online Check-in Form, for a smooth and fast check-in process.

This is done via Hosthub’s Automated Messages.

Step 1: Copy the correct links

➤ If you’re using Tourmie’s default domain (guests.tourmie.com):

• Guest Guide URL:

https://guests.tourmie.com/hhbgg/{hosthubBookingID}

• Online Check-in URL:

https://guests.tourmie.com/hhboc/{hosthubBookingID}

📌 The {hosthubBookingID} shortcode is automatically replaced by Hosthub with the booking's unique ID — you don’t need to change it manually.

➤ If you have connected your own custom domain or subdomain in Tourmie (e.g. guests.yourdomain.com):

• Guest Guide URL:

https://guests.yourdomain.com/hhbgg/{hosthubBookingID}

• Online Check-in URL:

https://guests.yourdomain.com/hhboc/{hosthubBookingID}

Replace "yourdomain" with your property’s domain. Example:

https://guests.seaviewvilla.com/hhbgg/{hosthubBookingID}

⚠️ You need to connect your domain to Tourmie before using a custom link.

Step 2: Add the links to Hosthub

  1. Log in to your Hosthub account.

  2. Create a new message or edit an existing one.

  3. Insert the appropriate link (Guest Guide or Online Check-in), making sure {hosthubBookingID} is included.

  4. Save the message.

Message examples

1. For the Guest Guide

• Subject: Your Personal Guest Guide is Ready! ✨

• Message:

Hi {guestFirstName},
Your personal guest guide is ready!

You'll find everything you need for your stay – check-in instructions, Wi-Fi, local tips, and more.

We hope you enjoy your stay and make the most of your time here! 😊

2. For the Online Check-in

• Subject: Complete Your Online Check-in 📝

• Message:

Hi {guestFirstName},
To make your arrival smoother, please take a moment to complete your online check-in before your stay.

It only takes a minute and helps us prepare everything for your arrival!
If you have any questions, feel free to contact us.

For any queries, feel free to contact us via chat.

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