This feature is only available with the following products:
Q: We are using Premium Registration, how can a player or manager cancel registration for a player?
A: When canceling registration, the process will be slightly different if you are taking:
Registration without Payments
Registration with Payments
We will discuss both options in greater detail below.
Registration without Payment:
When taking registration without payment, the easiest way a manager and player can cancel registration is through the portal. Once on the portal, visit the registration page and click "Edit Registration" (as shown below).
Select the member's name from the dropdown (enter validation if enabled), and click "Continue." From the player registration form page, click "Cancel Registration" (as shown below).
Registration with Payment:
When taking registration with payment, canceling registration for a manager and player will vary.
Players can cancel their registration through the portal. The player can log in on the portal page with the GGID or Email and password. Go to the registration page and click Edit Registration (as shown below).
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Click the "Action" dropdown and select "Cancel Registration" (as shown below).
Managers can cancel registration on the manager's site for an event/league. Go to Event/League > Payment Center > Registration Report. Find the player you wish to cancel registration for, click the "Action" dropdown, and select "Refund" (as shown below).
Select the refund amount and the option to "Remove players from roster" (as shown below).
For completed details on refunds, Click Here.