This feature is only available with the following products:
Some of our customers use Clubessential for online event registration. If this is the case, we suggest using our Event Roster Sync feature. Rosters from Special Events in Clubessential can be imported and synced to events created in our system. To enable this integration feature, contact our support team.
Before importing and syncing events, you need to first 1) Create the Special Events in CE and 2) Create the events in our system.
Syncing the Events:
To sync events, go to the event in our system then Golfers > Import Roster from Clubessential. (Note: If you do not have any registrants for the event yet, you can still sync the roster ahead of time).
Select the date of the Special Event in CE that you'd like to sync with this event. If it is a multi-round event, select the date where CE registration is setup.
If there is only one Special Event on that date, then we will immediately import/sync. If multiple Special Events are created on that date, then we ask you to select which Special Event to use, then import/sync.
After the initial import/sync, the event will sync daily (at midnight). The sync includes:
Addition of new registrants
Removal of canceled registrants
Updating of current registrants if their information changed (eg dinner selection, email).
You can always manually force a sync by going to Golfers > Import Roster from Clubessential.
Under the Golfers Menu, you will also see when registration is set to open, registration is set to close, and when the last import/sync was made. You can also turn the daily sync off.
To get an overall summary of the events being synced, go to Customer Center > Customer Settings > Integrations > Event Roster Sync.
All of the events currently being synced will be listed along with the last time they were synced. You can also turn off the daily sync here as well as removing the link between the events.
To see the syncing activity for a specific event, go to the Activity Log for that event.