This feature is only available with the following products:
Q: I am using the golf cart GPS integration (Visage, Stay Prime, PACE, IZON), and I set up an event, but the players' names are not showing on their carts, and the leaderboard is not displayed. What am I doing wrong?
A: It could be a few different things:
Is the Site ID set for the course played? Go to Event/League > Course Details.
If your facility has just one 18-hole course, then there is no need to enter an ID Override. Select the front 9 on the left dropdown and the back 9 on the right dropdown. Save it.
***For facilities with multiple courses: We store the ID for the first course entered. Other courses will have a separate ID and need to be entered as the " ID Override" (see screenshot above).Is the round in progress? You can set the round to "In Progress" on the bottom right of the Rounds Menu.
(Skip this troubleshooting step if using Android Visage units) Is there a tournament set to display on the golf carts? Go to Rounds > Tournaments and ensure a golf cart logo is next to a tournament (as shown below).
If there is no golf cart logo, go to the tournament setup. Go to the Advanced Display Options and make sure the option to display the tournament on the carts is selected (as shown below).
Have you completed the cart assignments? Go to Rounds > Cart Assignments and make sure all the players are assigned to a cart.
Is the round set to hole-by-hole scoring? Go to Rounds > Round Profile > Tournaments and Scoring tab to ensure the round is set to collect hole-by-hole scores.
(Android Visage Units) Is mobile score entry enabled? Go to Round > Mobile Score Entry and make sure this option is toggled to yes.
Note: Score Entry and the Leaderboard will not be displayed on the carts until the carts are physically out of the staging area and out on the golf course.