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Why can't I complete registration for an event?

Updated over 4 months ago

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Q: I am trying to register and pay for event using my Safari browser. When attempting to complete the registration, I am redirected back to the login page. How can I resolve this issue?

A: Apple Privacy & Security setting on Safari have impact players ability to register for events on Safari. To resolve this issue, use another browser or follow the instructions below to change your Safari Settings.

  • If using an iPhone:

    1. Go to Settings > Safari

    2. Disable "Prevent Cross-Site Tracking (as shown below)

  • If using a computer:

    1. Open Safari

    2. Go to Safari > Preferences > Privacy

    3. Disable "Prevent Cross-Site Tracking (as shown below)

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