The Track Titan Desktop App is being updated as we improve our service for all our users. The process is automatic, and if the logger is closed or a session is completed, you should be notified that a newer version of the Track Titan logger is available.
You'll be instructed to close the Track Titan Desktop App, and it'll automatically update. If you are experiencing issues with getting the latest version of the logger installed, then please follow these steps.
1. Close the Track Titan website
2. Sign out of the logger (right click the 'T'), then close/quit the Track Titan app.
3. Uninstall with Add and Remove Programs
4. Having uninstalled, check that there are no files in the following folders found at either of these locations on PC - it is best to delete both these folders as well.
C:\Users[username]\AppData\Roaming
🔹ghost-desktop-app
🔹track-titan-ghost-application
C:\Users[username]\AppData\Local
🔹track-titan-ghost-application-updater
5. Reboot your PC
6. Install the Track Titan Desktop App again from the TT website
7. Confirm that you are on the latest version.
8. Drive 2 clean laps and ensure that you can record your sessions.
Extra tips:
🔸If you still find that you have locked files, then please open the Task Manager and 'End Task' any TrackTitanDesktopApplication tasks
🔸Occasionally, an old version might be installed from your 'startup applications' - ensure this isn't the case