Overview
Verifying your sender domain in Track123 helps ensure that your notification emails (such as shipping updates) are delivered to your customers’ inboxes instead of being marked as spam. Once verified, you can send emails using your own business domain, strengthening your brand's credibility and improving email deliverability.
Note: Only business email domains (e.g., support@yourstore.com) can be verified. Free email services like Gmail, Hotmail, Yahoo, or AOL are not supported to prevent email spoofing and scams.
Steps to Verify Your Domain
1. Get DNS Records from Track123
Log in to your Track123 dashboard and go to the Notification module.
In the Sender Email section, locate your email address and click the “Verify Domain” button.
A popup window will appear with a set of DNS records you need to add to your domain settings. These may include:
TXT Records
CNAME Records
Copy all the DNS records provided.
2. Add the DNS Records to Your Domain Provider
Log in to your domain registrar or DNS provider and paste the copied DNS records into your domain’s DNS settings.
Here are links to guides for popular DNS providers:
Note: DNS changes may take several hours to propagate and take effect.
3. Verify Your Domain in Track123
After adding the DNS records:
Return to the Notification > Sender Email section in your Track123 dashboard.
Click the “Verify” button.
If the status changes to “Verified”, your domain has been successfully authenticated.
If you're unsure how to update your DNS settings, please contact your IT team or domain provider for assistance. We're also here to help—feel free to reach out to our support team if you need further guidance.