Check out our video on shipping here: Videos
Please message us after you have connected and set up all of your shipping for a review on our end. The shipping is extremely detailed and when not set up properly, it can lead to your items not being orderable or may create free shipping. Please also note that at this time, we do not offer an inexpensive option for low-end cards with tracking. We recommend a few things on this. Adjust your minimum order purchase price, adjust your shipping charge to be more in line with ground advantage from the USPS, or consider shipping first class with no tracking at all. If it is not tracked, and someone complains that they have not received it, you would need to refund them for their order.
Yes, you can set your shipping rate for locations that you ship to. Within your seller log-in, you will go to Configuration, then Shipping Methods.
First, you need to configure your Global Configuration. This is simply meant for you to put your standard shipping package size into the system so that we can tie you to the ShipStation accounts for purchasing USPS labels. You can always change this when you are ready to order the shipping label. On that page, you should also enter your needed Shipping Days along with estimated delivery days. It is pretty standard to set this to 1 and 10 respectively.
Next, you will see a list of shipping options. You should set your default shipping to Marketplace Shipping but also enable Ship Station (this will be going away soon) and Easy Post if you intend to purchase shipping labels within our system. After setting your default to Marketplace Shipping, please do not remove it as the default.
What is ShipStation and EasyPost used for?
These are both for ordering shipping labels when you go to fulfill an order, should you wish to use our label systems. ShipStation only allows for USPS and does not offer additional shipping insurance or other functions. EasyPost is more robust with options for additional insurance, different carriers such as FedEx and UPS, along with international options when needed.
Setting up the Marketplace Shipping is required for each location that you wish to ship to along with the shipping fee. Within it, you first need to create the price range details. For example, you may wish to set from $0 - $1000 one fee, and a different fee for prices from $1000.01 - $2500. Note that if you leave any gaps, like $1-10 shipping, then $11-20 shipping, any order that falls between $10.01 and $10.99 will not calculate shipping. It will default to free. Once you do that, the next step is to add the locations you are willing to ship to, along with each fee. Currently, we only allow sellers to ship to the 50 US states and 15 additional US territories along with Australia, Canada, Great Britain, and Japan. If you choose any other shipping locations, be advised that even though you have chosen them, items will not be orderable by addresses in those locations as we have them turned off within our store settings. Should you wish to offer shipping to other areas, please contact us on the contact form and let us know which places we should open up and we will consider it.
Please note that if you choose a state to ship to, and you don't enter a shipping fee for the range, the item will not charge shipping to the buyer essentially making it Free Shipping.
No matter which option you choose as far as charging on shipping, you should try and note your shipping costs within your Seller Policy which shows on every product by default.
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