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All CollectionsSelling FAQ
How does the BigCommerce Connector work?
How does the BigCommerce Connector work?
Updated this week

BigCommerce Configuration

The seller needs to manage the configuration from the seller panel. Go to the seller panel Configuration>>BigCommerce Configuration.

The seller will configure the BigCommerce details such as store hash, unit weight, store currency, dimension unit, and access token. Additionally, the seller can choose if he/she wants to auto-sync newly added products or not.

The sellers will get all the details from their BigCommerce stores by creating API accounts.

How To Create an API Account?

To create an API account, the seller needs to log in to his/her BigCommerce store.

Now, you can go to Advanced Settings.

Scroll down to get the API Accounts menu. Click on it and proceed to create an API account.

Then, visiting the BigCommerce Connector section, the seller needs to enter the details such as store hash, weight unit, currency, dimension unit, and access token. Next in this guide, we will see how to get the has and access token.

How To Get The Hash?

Log in to your BigCommerce Account Dashboard as the store owner.

1. Click on your Store Name

2. Scroll down to the Details section

3. The Permanent Address will be displayed as:

"abcde12345" is the store hash.

How To Get Access Token?

While creating an API account, enter the details and click the Save button. A pop-up appears from where you will get the access token. Copy and paste that back into the connector section.

Seller Importing Products – BigCommerce to the Marketplace

After all these settings, the seller will proceed to import products from his/her BigCommerce store to the marketplace.

Clicking the Import Product button, the seller will have two methods to import products.

Method 1: the seller will enter the comma-separated product IDs (that the seller wants to import).

Method 2: Select a range and import products.

Register Webhook (DO NOT TOUCH)

The seller can register or unregister BigCommerce webhooks from the seller panel. For this, login to the seller pane and go to BigCommerce Configuration>>BigCommerce Webhooks.

Price Rule

Sellers will have a new menu named Connector Price Rule in the configuration menu of the app. From here, the seller can create price rules based on which the seller’s product price will be calculated in the marketplace.

Now, the seller needs to enable “Price Rule” status and select the options as increase/decrease price. The price will be changed by a fixed amount or a percentage amount, so enter the amount that needs to be changed.

Now, enable the checkbox to update the previously synced product’s price at the merchant’s store as per the price rule created.

Sync Barcode

Now the admin can allow their sellers to sync the product’s Barcodes (UPC, MPN, GTIN, etc) from their Bigcommerce store to the marketplace.

The seller can select the Barcode (MPN, GTIN, UPC, etc) that he wants to sync with the Barcode field in the marketplace by navigating to Seller Panel>> BigCommerce Configuration>> Select Barcode>>Save.

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