Sessions record the services your center provides on a case, such as a forensic interview or a therapy appointment. Events record center activities that aren't tied to one case, such as a prevention training or a support group.
Create an event or session
In the left menu, open Create Event and choose what you want to add:
CAC Event: a center activity such as a training, outreach event or support group.
FI Session: a forensic interview.
Medical Session: a medical exam or appointment.
MH Session: a mental health appointment.
VA Session: a victim advocacy contact or service.
You can also add a session from the matching tab in the case record (FI, Medical, MH or VA).
Adding a session from a service tab
On the FI, Medical, VA and MH Basic tabs, you can enter information on the tab and go straight to adding a session without clicking Save first. What you entered on the tab saves automatically when you create the session.
Adding people to a CAC Event
To add several people to a CAC Event at once, use the People tab on the Home page. Search for the people, select them, and add them to the event.
Session statuses
Each session has a status. The options appear in this order:
Attended
Scheduled
Declined
Client Canceled
Clinician Canceled
Canceled
No Show
To Be Scheduled
Canceled and Rescheduled
Attempted Contact
Didn't Answer
No Response
Other
N/A
Auto-save
Sessions save automatically every 60 seconds while you work, and a message confirms that your progress was saved. It's still a good habit to click Save when you finish.
Copying a session to a co-victim
When you copy a session to a co-victim, the drop-down only lists cases that are linked on the General tab. If the case you need isn't listed, link it on the General tab first.