Travefy's booking confirmation email works for importing reservations that were booked directly with airlines, hotels or car rental companies.
Note: The booking confirmation email import does not work with wholesalers, complicated FIT itineraries or supplier PDF documents.
Travefy allows you to import booking confirmations from over 1, 500 different suppliers. We will automatically add the original booking confirmation details from one of the supported suppliers to an itinerary in a beautiful, easy to read format.
Make sure your supplier is supported! Click here to see a full list of supported suppliers!
Follow the steps below to import booking confirmations:
1: Find Trip Specific Email Address
Each itinerary has a trip specific email address! You can find the trip-specific email address in two places.
A Flight Event
In the itinerary builder, click on +New Event, then Flights and you will see the option to view the "Booking Confirmation". Click there and the email will be exposed.
A Lodging Event
In the itinerary builder, click on +New Event, then Lodging and the email will be towards the bottom of the menu.
2. Forward the Original Booking Confirmation Email to the Trip Specific Email Address
Forward original booking confirmation emails to the trip specific email address, which is shown above. Remember, the booking confirmation email that you want to import must be from the original supplier in HTML email format!
Be sure not make any edits or copy/pasting of the original supplier confirmation. Travefy's importing system needs to be able to recognize the original supplier format and template.
(Please Note: PDF's, documents and quotes are NOT currently supported)
Once Travefy receives the booking confirmation email, the system will automatically review the format of the template to identify if it is from one of Travefy’s 1,500 supported suppliers. If the booking confirmation is supported, it will be imported automatically to your itinerary within 2-3 minutes or sooner.
If the booking confirmation is not from a supplier or the system does not recognize the format, Travefy will notify you that it could not be imported via an in-app notification and an email.