Certain brands that Travefy integrates via the Booking Import Method sometimes require that the booking number has a prefix and region code to be imported.

If you're trying to import a booking and it's not working, try adding these prefixes to the booking number.

Here is the list of prefixes required by certain brands working with Travefy:
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And here's a list of Region codes:

Example:
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Let's say I'm trying to import a Trafalgar booking, and I'm a travel advisor from NYC.

The prefix for the code would be the Provider Code, then the Region Code, a dash, and then the booking number.

So my code would be TTUSAS-BOOKINGNUMBER

Another example:

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I'm a travel advisor in Sydney, Australia, and I'm trying to pull in a Contiki booking.

The prefix for the code would be CH for Contiki, then SYDS for Australia, and then my booking number.

So my code would be CHSYDS-BOOKINGNUMBER

If you are still having issues importing information using a booking number, reach out to us at professional@travefy.com!