Associate the Supplier to the product
In order to associate/link a supplier with a product, proceed to the Associations tab within the specific product and choose the supplier(s) by clicking on the Select from Existing button.
On the window that will appear, select the supplier and the equivalent agreement:
Note: The supplier(s) associated to a product will receive an email notification automatically upon completion of the booking process for that particular activity/experience.
Limit the availability of the product to the associated Supplier(s)
In case the availability of a product needs to be limited to the selected supplier(s) and their availability, proceed to the Fundamentals > Schedules > Dependencies of the corresponding product and select Dependencies per Supplier.
Note: Additionally in this case, any Blocked Days created by the supplier will affect the availability of the schedule. In order for the Blocked Days feature to function properly only one supplier can be associated to the product. If more than one suppliers are associated to the product then the Blocked Days will not apply. More information about the Blocked Days can be found here.
Define the booking process
In order to define the availability and booking process, proceed to Settings & Policies > Bookings of the corresponding product and select the appropriate Βooking Μodel.
If no confirmation is required and availability is in “real time”, then select No Confirmation Required. Therefore, reservations are confirmed automatically upon completion of the booking process.
If confirmation of the booking is required by the supplier, then select Supplier Confirmation Required.
Note: If multiple suppliers are linked to a product then all allocated suppliers will receive an email notification. The first supplier to respond positively gets the booking.
If manual allocation of supplier is required, then select Manual Supplier Allocation. In this case the status of the booking will be marked as “Pending”. Once the supplier or business modifies the status to “Confirmed”, the customer will receive the equivalent notification. The supplier has the option to accept or reject the booking. More detailed instructions about this functionality can be found here.
Click on the following link to find out How to set up suppliers.