A coupon is a form of discount that can be inserted on the checkout stage of the booking process either by the customer on the Triparound widget or the Business on the back-office booking form when making a booking on behalf of the customer.
How to set up a coupon
Step 1: As a first step, a discount needs to be created in order to be associated with the coupon. For more information on this follow the link How to create discounts.
Step 2: In order to create the coupon and associate the discount created on Step 1, proceed to the More > Marketing > Coupons section on the left hand-side menu.
On the top-right hand side of the page, click on New Coupon to create a new coupon.
Then, complete the required fields (i.e. Name, Description, etc.).
Name: Enter the coupon’s name or code that will have to be inserted on the last stage of the booking process in order for the discount to be applied.
Example: TA10%promo
Active: Activate the coupon so that it can be used.
Description: Enter a description of the coupon.
Note: For internal use only - will not be shown to the customer.
Quantity: Enter the quantity of the available coupons.
Example: If 10 is entered, then the specific discount/coupon can be used for up to 10 different bookings.
Expiration Date: Enter the expiration date of the coupon.
Discount: Select the discount which the coupon will be associated with.
Click on SAVE once all actions have been completed.
Display on Coupons Table
Once created, the coupon will be shown on the the Coupons table along with the relative information (i.e Name, Description, Quantity, Expiration Date, etc.). Additionally, for each coupon created, the total quantity of coupons used, either by the customer(s) or the Business, will also be shown on the table.
How to use a coupon
Online Booking process (through the widget)
The coupon can be used by the customer on the Checkout stage of the booking process where the coupon code will have to be inserted in order for the discount to be applied.
Example: The customer is offered a 20% discount on the final price by using the coupon code 2023gold.
Back-Office Booking process (through the dashboard BOOK NOW)
The coupon can also be used by the Business when making bookings on behalf of the customer (i.e back-office booking process).
During the Checkout stage if a coupon has been associated with a specific product, then the Coupon option will appear.
Click on Coupon and on the pop-up window that appears enter the coupon code and click on APPLY in order for the coupon to be applied.
Once done, the coupon is applied on the transaction's price.
Click on BOOK NOW to complete the booking.
Important note:
In order for the coupon field to appear on the checkout stage of the booking process, the Accept Payments field in the product's settings section needs to be activated.
How to track a coupon
The coupon used during the booking process, either directly by the customer through the widget or by the Business through the back-office booking process, can be tracked from within the Bookings table found within the Bookings and Customers section on the left-hand side menu.
To do so, click on the Cog icon Configure table columns on the right-hand side and select the column option "Coupon code" in order to be displayed on the Bookings table. Additionally, the filter "Coupon Code" can be used to search for bookings in which a specific coupon code has been used.
If required, the coupon used can also be shown on the exported files. To do so, click on the Export icon on the right-hand side and select the column option "Coupon code" in order to be displayed on the export.
Additionally, the coupon used is also shown from within the booking.
