If your team members can't see the risk assessments in the monitor portal, there may be three potential mistakes causing this error:
The risk assessments haven't been published
After creating a risk assessment in Master Risk Assessments, you will need to publish it to the relevant locations and notify the responsible team to adopt it.
The risk assessments haven't been adopted
A published risk assessment must be manually adopted by the responsible team. This ensures that your team can view and acknowledge it. If the published risk assessment remains in a pending adoption status, it will not appear in the monitor portal.
To resolve this issue, follow this instruction and adopt the risk assessment for your site: How to adopt risk assessments for my site
Users aren't assigned to the department.
If team members can't see the risk assessment, it can be that they are't assigned to the relevant department. For example, a maintenance member can't see the risk assessment for F&B department. In this case, you will need to attach the department to the member or create an individual risk assessment for the maintenance department.
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