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Can I reactivate an archived user

You cannot reactivate an archived user

Mengmei Li avatar
Written by Mengmei Li
Updated over 3 months ago

You cannot reactivate an archived user. However, you can create a new user for them with the same email address. Here are the steps:

  1. Delete the old archived user account.

  2. Add a new user account with the same email address.

  3. Once done, a confirmation email will be sent to the user.

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