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Guides
Explains how to get started, how to unlock and park a bike.
By Martina and 4 others
5 authors
19 articles
Getting started with Trondheim City Bike!
How to cancel a 30 days subscription
How do i redeem a discount code?
I've received a gift card, how do I redeem it?
Found a lost city bike?
Can I unlock two bikes with the same subscription?
Why can't I see the station in the app?
How to Enable Push Notifications
Your profile
What's on my profile
Trondheim City bike before and under a trip
How to pause a trip
Virtual stations
How do I unlock a city bike?
Full and empty stations
Location services for the app
Why are there zero bikes available in the app? I'm standing right beside one
How to park a city bike
How do I park a bike?
Why hasn't the trip ended? The bike is delivered
Why do I get a message saying that my bikes isn't delivered, I got confirmation in the app?
Report broken bikes
How to report a broken bike
