Check the Code: Ensure the verification code you entered is exactly as it appears in the email you received from Trova. Verification codes are 6 digits long and should not contain dashes or special characters.
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Timeliness: Verification codes often have a limited validity period. Make sure the code hasn't expired; if it has, you may need to start the password recovery process again to get a new code.
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Contact Support: If the code is correct and timely, but you still can't proceed, contact our support team at support@trova.health. They can help resolve any technical issues or guide you through the reset process.