If the sound isn’t functioning on a desktop or computer, take the following steps:
On Google Chrome Browser (Computer):
Open Google Chrome.
Click the three-dot icon and select Settings.
Scroll down and click Privacy and security.
Click Site settings.
Under Permissions, click on Microphone.
Ensure “Ask before accessing” is turned on.
If a site is blocked, change the permission to Allow.
On Safari Browser (Computer):
Open Safari Preferences (Command + ,).
Select the Websites tab.
Click on Microphone on the left sidebar.
Manage access (Ask/Deny/Allow) for each site.
To allow access for specific sites, select Allow from the dropdown menu.
Under “When visiting other websites:”, set the default behavior (Ask/Deny/Allow).