If you're experiencing issues downloading invoices, it might be due to the following reasons:
PDF Compatibility: Invoices are provided in PDF format. Ensure you have a PDF reader, like Adobe Reader, installed on your device to view and download invoices correctly.
Install PDF Reader: If you don't have a PDF reader, you can download Adobe Reader for free from Adobe's website.
Check Browser Settings: Sometimes, browser settings or extensions can interfere with downloading files. Check your browser settings to ensure downloads are not being blocked.
Internet Connection: Verify that your internet connection is stable. Interruptions in connectivity can cause downloads to fail.
These steps should help resolve most issues related to downloading invoices from Trova. If the problem persists, contacting Trova support for further assistance may be necessary.