Skip to main content
All CollectionsTroubleshooting Billing Issues
What should I do if I see a failed payout in my Paystack account in South Africa?
What should I do if I see a failed payout in my Paystack account in South Africa?

Billing issues

Updated today

If you encounter a failed payout in your Paystack portal and are not receiving payment, itโ€™s likely due to an incorrect account number. To resolve this, merchants can typically update their account number on the accounts page of their dashboard.
โ€‹

For personalized assistance, reach out to support@paystack.com with your questions, ensuring to include your business ID for swift account identification.

Did this answer your question?