If you're having trouble downloading a receipt or invoice on your phone, here are several methods to try:
Direct Download Link: Sometimes, the initial download button might not work as expected. If you see a message saying “Click here to download it,” tap on it. This should prompt the file to download directly to your device.
Alternate Link: If the above doesn't work, look for an alternative link or button on the screen that might say something like “Open” or “Download here.” This can sometimes trigger the download process.
Adobe Acrobat Reader App: For viewing and downloading PDF files, the Adobe Acrobat Reader app can be very helpful. It's available for free and you can download it from your device's app store:
If prompted for payment options while installing, look for a "Not Now" or dismiss the prompt by tapping “X” on iPhone or “Not Now” on Android.
Using Other Devices: If you're still facing issues on your phone, try accessing the document on a different device like a laptop, iPad, or desktop computer. These devices often have fewer issues handling downloads and viewing PDFs.
These steps should help you successfully download your receipt or invoice on your phone. If problems persist, consider reaching out to the support team of the service provider for further assistance.