This guide walks Basic subscribers through setting up a Trova Marketplace profile, creating a service, and submitting the profile for review.

Your Marketplace profile is what potential clients will see when they find you on the Trova Marketplace.

When you first sign in to Trova, click Continue to complete my profile to begin setting up your Marketplace profile.

Review the Terms of Service and select the checkbox to agree before continuing.

Click Create Profile to begin.

Some of the information you entered during registration will already be included in your profile. You will need to complete the remaining required information before your profile can be submitted for review.

Continue through your profile and add the requested information.

Treatment methods
Select the treatment methods you offer. You can select all that apply.

Education
Enter your education information.

Gender
Select your gender.

Religion
Select your religion if you would like to include it. This field is optional.

Insurance
Enter the insurance providers you accept, separating each one with a comma. This field is optional.
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The information above will be visible to potential clients on your Marketplace profile.

Upload your applicable license, education, or certification documents.

These documents are provided to the Trova team for verification and are not visible to clients on the Marketplace.

Turn on Accepting New Clients if you are currently accepting new clients.

If you are not accepting new clients, leave the toggle off.

When you have completed your profile information, click Save Changes to continue.

To be listed on the Trova Marketplace, you must have at least one service set to display on the Marketplace.

Create your service and complete the applicable information:

You can also customize the service's booking availability.

When finished, click Next to continue to Pricing.

In the Pricing tab, choose when the client will be billed.

Next:

Click Create Service to save the service.

You will also see an invoice table when setting up your service. This section is optional and is not required to create the service. Completing it can save time later by automatically filling in invoice line items.

Before submitting your Marketplace profile, make sure you have:

When you click Create Service, any profile changes you made before creating the service are also saved.

If you do not make any additional changes after creating your service, you will not see the Save Changes button.

If you make additional changes but are not ready to submit your profile for review, click Save Changes to save your updates. Your profile will not be sent to the review team until you click Send for Review.

When you are ready, click Send for Review.

If any required information is missing, the applicable fields will be highlighted in red.

Complete the missing information and click Send for Review again.

Once your profile has been successfully submitted, you will see a confirmation pop-up letting you know it was sent for review.

You will also receive an email confirming that your profile is under review.

The Trova team will review and verify your Marketplace profile. Reviews may take a few days.

While your profile is under review, you can check its status from Home by clicking Open Public Profile.

If your profile is still under review, a pop-up will let you know that it is currently being reviewed.

Once your profile has been approved, you will receive an email confirming that your profile is live on the Marketplace.

Once your profile has been approved, you can view your live Marketplace profile from Home or My Profile.

From Home:

From My Profile:

All of these options provide access to the same live Marketplace profile.

You can continue to update your Marketplace profile after it has been approved.

Go to My Profile, click Edit, and make your changes.

Depending on the information you update, you will have the option to publish the changes or submit them to the Trova team for review.

If you are not ready to publish or submit your changes, save them and return to them later.

Congratulations! Your Trova Marketplace profile is set up and ready for potential clients to discover.

If you have not already done so, make sure to set up your working hours and videoconferencing options:

Visit the Trova Help Center for additional FAQs and step-by-step guides.

You can also use the chatbot directly within the Trova platform for quick assistance.

If you still need help, contact our support team at support@trova.health.