Product: TrueCommerce Home (for Vendor)
Article link: https://intercom.help/truecommerce-home/en/articles/11639952-truecommerce-home-for-vendor-the-new-documents-menu
The New Documents menu in TrueCommerce Home is your go-to space for managing new or changed orders effectively. Here, vendors can view all new Purchase Orders (POs/EDI 850s) and PO Changes (EDI 860s) submitted by their Retailer’s buyers. The number displayed on the tab reflects how many new or changed orders are awaiting your review, ensuring you never miss any notification.
This article will walk you through how to access, view, and print documents from this menu.
Access the New Documents Menu
Accessing the New Documents menu can be accomplished by following these steps:
1. Log in to TrueCommerce Home.
2. Click the New Documents menu.
In the Document Type column, the color coding helps to differentiate between Purchase Orders and Purchase Order (Changed) at a glance:
The Purchase Order documents display in Black.
The Purchase Order (Changed) documents display in Orange.
Work with the New Documents Menu
View a Document
To view a document, follow these steps:
1. Navigate to the New Documents menu.
2. On the New Documents screen, click the Document Number link for the PO that you want to open.
TIP: Use the Filter Bar to search for POs.
A Document is loaded.
IMPORTANT
* Once a new document has been opened, it will be moved from the New Documents menu to the Document Management menu, where you can build return documents. This action will change the document’s Receipt Status from Initial to Received, alerting your Buyer that the new document has been received successfully.
* A document on the Document Management menu can be moved back to the New Documents menu if needed.
* To view multiple documents at once, check the boxes for the documents that you want to view, then click View Selected.
Print Documents
To print documents, follow these steps:
1. Navigate to the New Documents menu.
2. On the New Documents screen, check the boxes for the documents that you want to print.
3. Click Print Selected.
The documents are displayed in the Print pane.
4. Click Print.
From the New Documents menu, vendors can efficiently manage and process orders, ensuring smooth communication with their buyers. They can view, filter, or print documents to save time and enhance productivity.
rev: 09/01/25