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Can't find your purchase?

Written by Ren Wright

Guitar Lab courses show up under their own collection folder on the website. You can find them here - https://truefire.com/dashboard/my-courses?collection=guitar_lab
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Alternatively, you can select "Guitar Lab" from the menu on the left side of the My Courses page.

Song Lessons:
Song Lessons have their own section on the website and app - they will not show up with your courses.
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Song Lessons on the Website:

You can get to your song lessons on the website here - https://truefire.com/song-lessons/directory - You can navigate to this page by mousing over Play in the navigation on the website.
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Still can't find your purchase?:
If you are still unable to find a purchased course, it is possible that the course has been placed in your Archive folder. The Archive folder is used to hide courses you no longer wish to see.
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You can get to your Archive folder by going to your My Courses page - https://truefire.com/dashboard/my-courses - And selecting "Archive" from your "My Collections" menu on the left-hand side of the My Courses page.

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You can remove a course from the Archive folder by selecting the "+" symbol, and selecting " x Remove" from the pop-up menu. After removing a course from your Archive folder, it will show back up on your My Courses page.

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Song Lessons in TrueFire 3:
If you are in the computer app, you can get to your song lessons from the icon that looks like a vinyl record at the top-middle part of the screen.

If you don't see that vinyl record, it means you're on an old version of the app. You can get the latest version here - TrueFire.com/apps

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Song Lessons in mobile apps:
If you are trying to find your song lessons in an iOS or Android app, open the menu in the top left-hand corner and then select "song lessons." From here, you can play your Song Lessons.


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