Frequently Asked Questions
You'll most likely find what you're looking for here!
I just joined TrueFire. Where should I start?
I pre-ordered a course. When will it be available?
Is my order and credit card information safe with TrueFire?
What is TrueFire Cash?
How do I buy TrueFire content?
How do I confirm my order?
How to Track Your Progress on Courses
How to Combine Duplicate Accounts
How to add Favorites or Collections?
Accessing previously purchased courses
Using the Tab Sync features
Guitar Lab Courses
Can't find your purchase?
How to use a Gift, Course or Jam Pack Credit
Review a Course
Join TrueFire: How it works + Membership FAQs
How do I find my perfect course?
Redeem & Use TrueFire Gift Certificates
Saving your Billing Info During Checkout
Send as Gift (Course Instant Download or Annual All Access Plan)
What formats are available for TrueFire Courses?
How do I remove an item from my shopping cart?
How to create a Playlists - Save, Organize, Re-Order Individual Video Lessons
How to Add a Video Lesson to My Favorite Lessons
How to Access a Playlist
What is Early Access?