Overview
Once you select your Identity Provider in TrunkText, the app provides a live guided setup for the remaining steps, specific to that provider.
Who Can Do This
✅ Business Admin — can configure the SAML SSO connection.
Requirements
Admin permissions with your Identity Provider (Okta, Microsoft Entra ID / Azure AD, Google, etc.)
Access to your DNS provider
Gather Required Integration Information
Provide these values to your IT/IdP admin when configuring the connection
Field | Value |
Identifier (Entity ID) |
|
Reply URL (ACS URL) |
|
Required attributes | firstName, lastName, email, phoneNumber |
⚠️ Note on phone number: Some IdPs don't have a single unified "phone number" field. Microsoft Entra ID, for example, splits this into separate mobilePhone and businessPhones attributes with no single default. Confirm with your IdP admin which one should map to phoneNumber before activating SSO.
Start SSO Setup in TrunkText
Go to trunktext.com and sign in
Click your profile name in the bottom-left corner
Select SSO/SCIM Management
Click SSO, then Setup SSO Connection
Select your Identity Provider (Okta, Azure, Google, etc.)
From here, TrunkText's in-app guide will walk you through the rest of the configuration step by step, including setting up the application on your IdP's side, configuring attributes and claims, providing metadata, and claiming your domain.
FAQs
Which Identity Providers are supported?
Okta, Microsoft Entra ID (Azure AD), Google, OneLogin, PingIdentity, JumpCloud, Rippling, and Custom SAML. OpenID is also supported for Okta and Custom OpenID configurations.
What if my IdP doesn't support entering a metadata URL?
If your Identity Provider can't provide a metadata URL directly, export the metadata as an XML file and send it to your Trunk Tools account team to complete the connection on our end.
Who should I contact if the integration isn't working?
Reach out to your Technical Account Manager or contact Support at support@trunk.tools