Overview
SCIM provisioning requires an existing SAML application for TrunkText with your Identity Provider.
Who Can Do This
✅ Business Admin — can configure the SCIM provisioning connection.
Requirements
A SAML application already configured with your Identity Provider for TrunkText - see Setting Up SAML SSO Integration for TrunkText
Start Provisioning Setup in TrunkText
Go to trunktext.com and sign in
Click your profile name in the bottom-left corner
Select SSO/SCIM Management
Click Provisioning → Add Connection
Enter a name for your SCIM connection and select your Identity Provider
From here, TrunkText's in-app guide will walk you through the rest of the configuration step by step, including enabling automatic provisioning, connecting your IdP to TrunkText, and provisioning users and groups.
Optional: Passing Additional Attributes
TrunkText also supports syncing Job Title via SCIM, in addition to the required attributes (first name, last name, email, phone number).
Example (Microsoft Entra ID):
Entra attribute | SCIM claim |
|
|
This is one of Entra's default attribute mappings, so it's typically already active — confirm under Enterprise App → Provisioning → Attribute Mapping that it hasn't been remapped or disabled.
If you're on a different Identity Provider, check your provisioning app's default attribute mapping screen for the equivalent job title field.
FAQs
Will TrunkText roles sync automatically?
No — groups sync automatically, but roles must be assigned manually to each provisioned group directly within TrunkText.com
Can we sync additional attributes beyond the required ones?
Job Title is currently the only additional attribute TrunkText supports beyond the required set. Reach out to your Technical Account Manager if you have a need for others.
Who should I contact if the integration isn't working?
Reach out to your Technical Account Manager or contact Support at support@trunk.tools