All Collections
Products
Background Checks
Background check
What happens if I run a check that doesn't show a result?
What happens if I run a check that doesn't show a result?
Vanessa Galeano avatar
Written by Vanessa Galeano
Updated over a week ago

If you search for an ID that appears to be inexistent, this means that the document does not appear in the government sources. Remember to always double check that you have input the ID number correctly before searching. In this case, the check will be charged.

If the check is not completed because the bases are down, it won't be charged.

Did this answer your question?