Which product is it related to?
WhatsApp Customer Engagement (document validation).
What is the feature?
This model has improved accuracy over the previous fake/doc-face and will be easier to tweak with the tagging of our manual review system.
What problem are we solving?
Mitigates the risk of having approved validations with the acquisition of the photo of the face in a document. Also, we improved the accuracy we had with the previous model.
Why is this useful?
Improves accuracy, finds alterations in face photos in CO documents, over the previous fake/doc-face model, and makes it easier to support new document versions faster than before.
How to do it? How do I integrate?
If you already have the 'image analysis' validation method enabled, then you are already integrated. If not, then you need to update your configuration to include this validation method. Here's an example:
"document_config": {
"CO": {
"national ID": {
"co_national-id-2000": [
"image analysis",
"data consistency"
],
What happens if we don’t have this?
You may have validations approved that users have edited the document with another photo different from the real one. Also, we would rely more on our manual review system to flag if a document is false or not. We don't have a way to have this validation method for new documents faster.