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How to Manage Truss Users

This article covers how to add/remove Truss users and manage user permissions.

Robbie Somers avatar
Written by Robbie Somers
Updated over 2 weeks ago

Accessing User Settings

  • Go to Organization Settings.

  • Select Firm Users at the top of the page.

Adding or Viewing Users

  • To invite a new user, click Invite Users in the top right.

  • To view deactivated users, select the Show Deactivated option.


Managing Existing Users

  • To remove access for a user or resend an invitation, click the three dots (⋮) next to their name and choose the appropriate action.

Limiting User Access

Firms can assign different access levels to control what users can see and do in Truss.

  1. Under the Role column, select Limited Access.

  2. Click the three dots (⋮) for that user under Actions.

  3. Choose Permissions to customize access.

Editing Permissions

From the Edit Permissions screen, you can choose which features or actions to restrict for each user. Simply check the boxes for any restrictions you want to apply, then click Update Permissions to save.

Available restrictions include:

  • Making files visible to clients

  • Downloading files

  • Editing projects

  • Creating projects

  • Generating reports (Excel downloads for Contacts, Entities, and Projects)

  • Access is limited only to projects they own (and related contacts, entities, and drive folders)

  • Deleting files

  • Deleting projects, contacts, and entities

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