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How To Add a Learner

When adding a Learner in Tuple is important that all the relevant fields in their Profile be completed to avoid errors when reporting.

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Written by Andrew Carlton
Updated over 10 months ago

(Watch this video OR follow the instructions below)


STEP 1: Navigate to TupleSMS > Learner

STEP 2: Add Learner

  1. On the right-hand corner of the page, Click on Action, Cick Add Learner

  2. Enter the Learner details

IMPORTANT NOTE FOR LEARNERS WITH ONLY ONE NAME: If the Learner only has one name then enter the name either in the First Name or Last Name field and add a double dash -- in the "empty" field (see screenshot below).

To avoid errors with reporting requirements please read the Learners with Only One Name article.

IMPORTANT NOTE BEFORE YOU CLICK SAVE: Do you want to record more Learner details now?

  • Yes? Click Save and edit personal details

  • No? Click Save OR Save and Add Another Learner

NOTE: Learner Contact details and Demographic details are required for accredited delivery and some government reporting – you can add these details later under the Personal Details and Demographics tab in the Learner’s record.

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