Sharing the number of guests arriving on your next reservation can be an important piece of information for the cleaners preparing your property. In this guide, we will show you how to import this information through your calendar or, alternatively, how to add the information manually. 😉
Using an API integration 👩🏻💻
If you use a Property Management Software, Turno can automatically share information with your cleaners through API integrations.
Currently, we support API integration with 29 Property Management Software/Channel Managers: Airbnb, Avantio, Booking Factory, Bookster, Direct, Escapia, Eviivo, FantasticStay, Guesty, Guesty for Hosts, Hospitable, Host Tools, Hostaway, Hostfully, Hosthub, Hostify, iGMS, Jetstream, Jurny, LMPM, Lodgify, OwnerRez, RedAwning, Smoobu, Streamline, Tokeet, Track, Uplisting, and Zeevou.
To add a rental calendar via API integration from one of the rental platforms currently supported in Turno, go to your integrations page and follow the instructions for your platform. 💡
For additional help connecting your channel manager, see this guide:
Once you connect and sync each listing to a Turno property, as long as he information is exported by your property management software, it will be shown in the details section of your projects, like in the example below:
Using your iCal calendar 📆
When dealing with iCal, it is essential to keep in mind that most calendars usually do not include that information. However, if there are notes available in your iCal calendars, with the number of guests and other booking information, you can make them appear to your cleaners automatically by enabling the option to display them from your iCal calendar.
You can find that option under the "Calendars" tab on your property settings:
If this information is not included in your iCal, we won't be able to retrieve it. Generally, it is not available.
Add the number of guests manually to your project notes 📑
If your iCal or integration does not import the information about the number of guests, it will be necessary to add it manually. The alternative here is to manually add the number of guests and other information to the project notes to let your cleaners know.
To add notes to a project, click on your project in your Schedule view, and then hit "Edit Project":
This will take you to the edit project screen, where you can add notes to the project.
1️⃣ "Private notes" are visible only to yourself and your co-hosts.
2️⃣ "Notes to teammate" are visible to your cleaners.
Make sure to click the "Update" button after you write your notes! ✅
This is what the note will look like on your cleaner's side in the mobile app:
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