Turno is proud to be an official Airbnb software partner, providing highly secure and reliable API connectivity between Turno and Airbnb. API connectivity with Airbnb gives Turno users an intuitive and efficient setup process, enhanced reservation data, and lightning-fast booking updates. 🚀
This guide is also available on our main blog here:
Turno Integration pages: Airbnb
🔗 Connecting your Airbnb account to Turno
To import your listings and link your calendars from Airbnb, first go to your Settings menu and click on the Integrations option.
Once you're on your Integrations page, click "Connect" under the Airbnb option:
You will see a modal with some instructions on how to proceed with the connection from your Airbnb account. Click Connect now:
Then, you will be taken to the Airbnb website. Choose the correct account (if you have more than one) and log in. Agree to Airbnb’s Terms and Conditions:
Click Allow to grant Turno access:
Importing your listings from Airbnb 🏡
Now that your Airbnb account has been successfully connected, it's time to select the listings you want to import on the Airbnb Integration Settings on Turno. Your Airbnb listings will be available for you to choose which one you want to import.
If you've already created the property related to your listing on Turno, simply choose that specific property from the "Turno Property" column:
In case you don't have that property on Turno yet, select the New Property option:
⚠️ Reminder: on the "Turno Property" column, you can either choose to create a new property on Turno for your Airbnb listing, or link your listing's calendar to an existing property you have on Turno.
Make sure not to duplicate your properties during this process in case you have already created them on Turno before linking to Airbnb.
Once you've selected the properties to link, click "Link Listings". This action will initiate the import of your Airbnb listings and bookings.
Once the process is complete, you're all set! Your bookings will be imported to your properties, and your schedule will begin to populate with cleaning projects.
Now that you're connected with Airbnb, you can access our exclusive feature: the Turno Quality Center. This powerful tool for hosts and property managers gathers cleanliness ratings and reviews from your guests, helping you enhance your overall Turno experience. Learn more about this feature here:
Troubleshooting
If you tried connecting to Airbnb and it didn't work, make sure to check whether you are the owner of that listing on Airbnb. Currently, there is a limitation with the Airbnb API concerning co-host accounts. If you are co-hosting listings, they can't be imported into Turno. Listings will only be imported if you integrate with the Airbnb account that owns them.
When you need to import listings that you're co-hosting but don't have access to the Airbnb owner account, it is still possible to do so with an iCal.
For more information on how to sync Airbnb calendars via iCal, see the article below:
📚 Read more