If your cleaner declined an offer, or if you removed them from a project for any reason and you want to add them back, don't worry. You can still allow them to be assigned to the same project again from your end, by offering it to them once again.
Sending the project offer back to your teammate ↩️
1️⃣ The first step is to access your account via the Turno website and go to either Projects > Schedule or Projects > List on your dashboard. There, once you click to view a project, you'll see an option saying Available To These Teammates. This is where you will be able to send the offer back to your cleaner.
2️⃣ A card with details will open with two tabs - navigate to the one that says Cannot See This Project. Here, you can choose to either Add back if you removed the teammate from the project, or Resend Offer to a teammate who rejected it.
Clicking Add back or Resend Offer will open an alert saying 'The offer has been sent again.' Then, refresh the page and open Available To These Teammates again. You will see that the card has been updated: your teammates received the offer one more time.
The option to access the Available To These Teammates tabs is currently exclusive to our website and is not available on the Turno mobile app. ⚠️
Restricting the project to a teammate ✨
Restricting a project to only one teammate allows you to share a project with someone without showing it to other teammates.
Learn project editing basics, including a detailed guide on restricting a project, in the article below
Here is the flow of restricting a project to a specific cleaner who was removed:
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