Our badge system lets you give give hosts an insight into your credibility and set you apart in the Marketplace. ✨

Turno has 4 marketplace badges: Bonding, Liability Insurance, Background Check, and License. You can apply for these badges to show them on your Turno profile. There is also a special "Super Cleaner" tag that can be awarded to top performers in each area. This prestigious distinction is a great way to stand out from the competition!

Once you are approved in the Marketplace, you can get four of these badges. They help your bids get accepted by customers. These badges show that the Turno team has checked your documents.

Many customers prefer cleaners with badges because it makes them feel more confident in the cleaner's professionalism.

To get a marketplace badge, go to your Marketplace Profile page and click "Get this badge" under the one you want. On the next page, you will see a place to add a card to pay for the badge application.

For all badges except the Background Check, you'll see a section to upload the respective files. Once you've entered all the required information, click "Pay for this Badge" to save and pay.

Being bonded protects you and your customers. Imagine a safety net for both of you. If something unexpected happens during a cleaning job, a bonding company has money set aside to cover the customer's losses. This gives your customers peace of mind, and shows you're a responsible cleaner.

To obtain this badge, the first step is to contact your insurance carrier and acquire the respective surety bond document. Note that only documents with an active bonding policy will be eligible for approval. Make sure your surety bond is current before proceeding with the badge application.

Imagine insurance like an umbrella – it protects you from getting soaked by unexpected costs. If you accidentally break something or someone gets hurt while you're cleaning, liability insurance can help cover the cost. This gives you and your clients peace of mind, knowing you're both protected.

To acquire this badge, the initial step is to contact your insurance carrier and obtain the respective documentation for liability insurance. Only documents with an active liability insurance policy will be considered for approval. Make sure your liability insurance is up to date before you apply for this badge.

A business license is a legal document issued by federal, state, or local government agencies. It grants permission for a business to operate within a specific area. Essentially, it’s like the official “green light” for businesses to do their thing!

To obtain a badge for it, the first step is to contact your local government and acquire your business license document. Only business licenses will be accepted for the License badge. Make sure to secure a valid business license before applying for this badge.

Background checks help Turno keep the marketplace safe. We look into a cleaner's past to make sure you're a good fit for cleaning hosts' homes. This means checking for things like criminal records that might raise concerns. It's all about keeping everyone feeling safe and secure.

To be granted a background check badge, you will have to fill out the information required in the email you'll receive from Accurate Background after you apply for the badge, and pass with a clean background. See more about the background check badge here: Background Check FAQ

Super Cleaners are experienced cleaners who provide extraordinary service for their hosts. This tag is only awarded to the top 5% of cleaners on our system. We check Super Cleaners’ activity regularly to ensure that the program highlights people who are most dedicated to providing an outstanding service.

The Super Cleaner tag is awarded based on a cleaner's performance relative to others in their area, reflecting their dedication to excellence and customer satisfaction.

To be awarded this tag, you must consistently deliver quality service, meet customer expectations, and excel in your work. It is a mark of trustworthiness and sets you apart from competitors, building client confidence and encouraging improvement.

Here are some frequently asked questions about badges:

We don't recommend specific places to get documents for badges because it depends on your location. We suggest you search online for trusted insurance providers and local government agencies that can provide the documents you need.

After you submit your documents, our team will check your document and verify if it is correct and valid for the current year. Then, if everything is in order, you'll receive the badge.

Once you submit your documents for the Bonding, Liability Insurance, and License badges, or when we receive the results from Accurate in regards to your application for your Background Check badge, our team will review them and grant you the badges as soon as possible. Times may vary depending on the number of documents we receive.

There's no need to re-upload your badge documents before your badges expire. Your document was only required for verification purposes for the current year, so your badge will remain valid until the expiration date it was originally approved for.

By default, badges are valid until their attached expiration date or up to a year. The "Super Cleaner" tag remains valid until you are surpassed by other cleaners in your area, while the Bonding, Liability Insurance, and License badges Background Checks also require yearly renewal.